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Engel and Lowey Meet with USPS Deputy Postmaster to Discuss Postal Issues

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By Bryant Daniels, Director of Public Affairs, Office of Congressman Eliot L. Engel


Sep. 27, 2017:  Congressman Eliot Engel (D-NY16) and Congresswoman Nita Lowey (D-NY17) met with United States Postal Service Deputy Postmaster General Ron Stroman in Congressman Engel's Washington office to discuss the systemic issues plaguing the post office branches in Westchester, Rockland, and Bronx Counties.

The Congress members presented Deputy Postmaster Stroman with a list of complaints they had received from constituents, including reports of late or missing deliveries; inconsistent or false information from postal officials; post offices not open during the listed opening hours; and phone calls that are routinely unanswered or ignored throughout the day in the post office.

The Congress members made clear that this type of service is unacceptable and the response from postal officials has been inadequate. They were told by Mr. Stroman that steps are being taken to improve service and that additional resources have been allocated to the area.

"We have been reassured by Mr. Stroman that he will return in 30 days to assess the progress that has been made. We hope for positive improvement, but our offices will continue to work with constituents to resolve their complaints. The system is broken, and we were very clear with Mr. Stroman that it needs to be quickly fixed. We remain cautiously optimistic but will also continue to hold postal officials accountable at the highest level to ensure improved service for our constituents," Engel and Lowey said. 

Pictured here (L to R):  Congressman Eliot Engel, Deputy Postmaster Ron Stroman, and Congresswoman Nita Lowey discuss the issues plaguing the post offices in Westchester, Rockland, and the Bronx. 

Photo courtesy Bryant Daniels, Director of Public Affairs, Office of Congressman Eliot L. Engel


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Bronxville is a quaint village (one square mile) located just 16 miles north of midtown Manhattan (roughly 30 minutes on the train) and has a population of approximately 6,500. It is known as a premier community with an excellent public school (K-12) and easy access to Manhattan. Bronxville offers many amenities including an attractive business district, a hospital (Lawrence Hospital), public paddle and tennis courts, fine dining at local restaurants, two private country clubs and a community library.

While the earliest settlers of Bronxville date back to the first half of the 18th century, the history of the modern suburb of Bronxville began in 1890 when William Van Duzer Lawrence purchased a farm and commissioned the architect, William A. Bates, to design a planned community of houses for well-known artists and professionals that became a thriving art colony. This community, now called Lawrence Park, is listed on the National register of Historic Places and many of the homes still have artists’ studios. A neighborhood association within Lawrence Park called “The Hilltop Association” keeps this heritage alive with art shows and other events for neighbors.

Bronxville offers many charming neighborhoods as well as a variety of living options for residents including single family homes, town houses, cooperatives and condominiums. One of the chief benefits of living in “the village” is that your children can attend the Bronxville School.

The Bronxville postal zone (10708, known as “Bronxville PO”) includes the village of Bronxville as well as the Chester Heights section of Eastchester, parts of Tuckahoe and the Lawrence Park West, Cedar Knolls, Armour Villa and Longvale sections of Yonkers. Many of these areas have their own distinct character. For instance, the Armour Villa section has many historic homes and even has its own newsletter called “The Villa Voice” which reports on neighborhood news.

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