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Letter to the Community From Jansen Hospice: Care During This Crisis PDF Print Email


Oct. 21, 2020: This coronavirus has changed life for us all, yet at Jansen, we believe life goes on. Due to the generosity of so many people in our community, Jansen has been able to provide support to many people even during these unusual times.

Not everyone understands that the true focus of hospice is on life. Yes, living and the quality of that living is our passion and our number one priority. Throughout this pandemic, we continued to offer nursing, social work, chaplain services, and home health aide visits. We delivered equipment, medications, PPE, and supplies. We taught, guided, listened, and, most importantly, kept our patients home, comfortable, and safe.

Many of our patients live in skilled nursing facilities. During the crisis, that meant no family visits. Often times, our aides have become the link between families and their loved ones. They make phone calls to provide updates to concerned family members and set up virtually visits whenever possible.

Our social workers continue to facilitate every admission, virtually or in person. They make sure families know who they are and how they can help. They and our Chaplain stay connected with all of our patients and families with frequent phone calls to update them, offer support, guidance, prayers, and compassionate listening. 

In good times caregiving is a difficult job; in these times, it can be overwhelming. Fortunately, thanks to your support, Jansen has been able to give patients the added, extraordinary benefits that make this organization so special. 

Jansen has provided extended home health aide service to many, extending the visits by 4 hours more per day. We’ve brought back our complementary care services, which give patients immense relief from anxiety and pain. Jansen has also extended our bereavement services so families and caregivers get the support they need to heal. 

Despite the challenges of Coved 19, we continue to make a difference in end of life care. We are grateful to be doing this work, even more so at this time. The challenges have been real, but they are not obstacles, just bumps in the road. 

We appreciate all your past and future efforts to support Jansen. Thank you!

Patricia Carroll

Manager Patient Care Services, Jansen Hospice & Palliative Care


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